Draft: company details are not filled in yet (LEGAL_* settings). Have this text reviewed by a lawyer before publishing.

Deleting your data

You can remove your data from SocialOS yourself at any time, or ask us to do it.

Disconnect a social account

In SocialOS, go to Accounts and choose Disconnect. We delete the stored access for that account straight away and stop reading its data. Its past posts stay in your workspace until you delete them or the organization.

Delete an organization

An owner can go to Settings → Danger zone → Delete organization. This cancels the subscription and immediately deletes all brands, posts, media files, connected accounts and their stored access, analytics, comments and team access. Backups are overwritten within [30] days.

Delete your account

Go to Settings → Danger zone → Delete my account. This removes your login and your access to every organization. If you're the only owner of an organization, make someone else an owner or delete the organization first.

Removed SocialOS from Facebook, Instagram, Threads or another platform?

Removing the app in a platform's settings stops our access, but data we already stored stays until you delete it as described above. If you no longer have access to SocialOS, email [privacy contact email] with the name of the Page or account. We'll confirm your identity, delete the data within 30 days and reply with a confirmation.

You commented on a post managed with SocialOS

Comments are read from the platform on behalf of the brand that owns the post. Deleting your comment on the platform stops it being read again. To have a copy removed from SocialOS, contact the brand, or email us and we'll pass the request on.

More details: Privacy Policy.